For qualified residents, the Energy Assistance Program provides a one-time payment to your energy provider each year to make heating and electric bills more affordable. Here are some key things to know about the program.
Who is eligible to apply?
Milwaukee County residents may apply until May 15, 2016, if they are burdened by utility costs and earn under 60 percent of the state median income, or $48,367 annually for a household of four.
How do you apply?
People interested in the program can set up an appointment online or by calling 414-270-4653. Walk-ins are also welcome. The offices are open Monday through Friday from 8 a.m. to 5 p.m., with extended hours between now and Nov. 25, 2015, and between March 20 and May 15, 2016. Those extended hours are 7:30 a.m. to 7:30 p.m. during the week and 8 a.m. to noon on Saturday.
If you are a past recipient, your Energy Assistance Application can be processed over the phone this year.
Offices are located at the following locations:
- 4906 W. Fond du Lac Ave.
- 728 N. James Lovell St.
- 2701 S. Chase Ave.
- 6767 W. Greenfield Ave.
What should you do if you receive a disconnection notice?
Gas and electric services cannot be disconnected between Nov. 1 and April 15. After that period, crisis benefits are available to energy assistance recipients based on the availability of funds in Milwaukee County and individual household needs. To apply for crisis benefits, an individual must have made four or more payments of $35 to the service provider in the last six months. Households are allowed one crisis benefit every 12 months and three every five years, until seven payments have been provided.
Up to $450 is also available to help homeowners and renters with oil and propane costs.
What are the other benefits of Energy Assistance?
Recipients can receive weatherization services to lower utility use and bills. Such services include insulation, energy-efficient products and updated heating systems. A property is allowed one weatherization service.