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Many Toys R Us customers were surprised to hear that they have only 30 days to use their gift cards, because the chain is closing its stores.
Under normal circumstances, gift cards are valid for years — or indefinitely. Federal Trade Commission regulations from 2010 declared that money on a gift card can’t expire for at least five years. However, the situation changes when a business declares bankruptcy.
When you buy a gift card, you are essentially giving the company a loan until you redeem the value. When a store files for bankruptcy, payments are frozen and creditors must file claims in order to get paid. Gift card holders unfortunately find themselves out of luck, or with limited options. This isn’t up to the business. The court decides whether — and for how long — to accept gift cards.
If you miss the deadline to redeem a gift card, you are able to file a claim for the value of the card. However, these claims are processed behind the company’s major creditors. So if you see news about a company preparing to file for bankruptcy, use your gift cards immediately.
Avoid issues with your gift cards by following these tips:
- Before buying a gift card, look into the retailer’s financial condition: If news articles report that a company is on shaky ground, it might be best to purchase a gift card from another retailer.
- Check the terms and conditions. A gift card’s terms may allow the card to be used at another business location.
- Purchase gift cards with a credit card, if possible: Your credit card company may be able to help recover money lost if a business goes under. Some retailers, however, require gift cards to be purchased with cash.
- Use gift cards as quickly as possible: While you may have years — or forever — to use the gift card, that doesn’t mean you should wait that long to spend it.
When iPic announced it was closing at BayShore, I contacted their Florida headquarters. I was told to mail any unused gift cards to them and they would send me a check. Seems like a stand-up response to me.