Volunteers are the backbone of healthy communities. Some volunteers’ work is easily recognized- like the orange vested volunteers by the side of the freeway cleaning up after a long winter’s season of snow and ice. Other volunteers quietly work behind the scenes to make a difference in their communities though less visible ways. The Volunteer Ombudsman Program is one such volunteer opportunity that can help make the lives of residents living in nursing homes a little better and a little brighter through weekly visits by caring volunteers.
The Board on Aging and Long Term Care operates the Volunteer Ombudsmen Program in 27 of 72 counties across Wisconsin. Volunteer Ombudsmen have the opportunities to provide resident-centered advocacy by making weekly, unannounced visits with the residents at an assigned nursing home in their community. The Volunteers empower the residents, listen to them, are a voice for them, observe the general conditions of the facility and communicate with the facility staff to achieve resolution of concerns voiced by the residents. Volunteer Ombudsmen perform a vital service in building trusting relationships that allow the residents living in nursing home to feel safe sharing their concerns and identifying things that would bring more comfort and greater quality to their lives. Being a Volunteer Ombudsman is a meaningful opportunity and a rewarding experience.
Long term care residents across Milwaukee are waiting for a Volunteer Ombudsman. They are waiting for you-If you would like to find out more about the Volunteer Ombudsman Program or apply directly, please call 1-800-815-0015 and ask for Cindy or visit the website http://longtermcare.wi.gov/.