Alvin Owen, owner of Quality Air Heating and Cooling LLC, repairs an air conditioner condenser unit outdoors. Lately, Owen has been working 8 a.m. to 10 p.m., helping Milwaukee residents with their damaged furnaces and water heaters from flooding. (Photo courtesy of Josiah Owen)

As the new season descends upon Milwaukee bringing cooler temperatures, Alvin Owen, owner and HVAC technician for Quality Air Heating and Cooling LLC, encourages homeowners to get their furnaces inspected to avoid hazardous conditions during the fall and winter seasons. 

โ€œIf someone hasnโ€™t been doing maintenance or just bought a house, then things need to be inspected now,โ€ Owen said. 

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Here are some of his insights and recommendations.

How to prevent things from getting worse

Owen said depending on the condition of your home, itโ€™s best for homeowners to have annual preventative maintenance for your mechanical equipment like heating, ventilation and air conditioning, commonly referred to as HVAC.

Annual preventative maintenance is a yearly appointment that allows for a technician to ensure your HVAC system is running efficiently and catch problems early. It includes a carbon monoxide test, combustion test and more. 

โ€œKnowing the condition of your HVAC is the most important thing,โ€ Owen said. โ€œIf you have a lot of wood in your house or a lot of construction, then you could have to change the filter every day or every two days depending on whatโ€™s going on.โ€

Owen also said homeowners with an older furnace are due for a carbon monoxide test. 

โ€œIf the combustion test comes back failing from carbon monoxide, then it needs to be replaced because thatโ€™s a heat exchanger issue,โ€ he said. 

Carbon monoxide is a deadly invisible gas that can kill or seriously harm you. 

Itโ€™s also advised that residents replace old thermostats that have mercury in them.โ€

โ€œPeople with the round, gray thermostats have to replace those,โ€ Owen said.

Donโ€™t wait too long to get inspected

Owen said he receives a high amount of emergency calls because homeowners and investors donโ€™t do preventative maintenance like they should. 

โ€œThe cost is higher for emergency repairs,โ€ he said. โ€œIf you own a larger building then preventative maintenance could save you money in the long run and that can help you make financial projections with your HVAC equipment because youโ€™ll have detailed information on each unit.โ€

He said inspection costs will vary depending on if a building is residential or commercial and how many units it has.

Connecting to a community resource

One thing Owen wants all residents to monitor is Energystar.gov, which has information on government programs that can provide rebates and other incentives when you make energy-efficient upgrades to your homeโ€™s heating and cooling system. 

According to Energystar, heat pump installation ranges between $10,000 and $25,000 and currently Wisconsin has eight rebates available for residents who are income eligible. 

โ€œThis is something everyone needs to know about because the money has been in Wisconsin, but it just came around really slow,โ€ Owen said. 


Click here to enter your ZIP code and see utility rebate programs offered for you.

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Chesnie Wardell serves as the intergenerational reporter for NNS. In addition, she writes features on notable North Side and South Side residents. She reported for other newsrooms like the Milwaukee Journal Sentinel, covered teacher vacancies through an O'Brien fellowship and was selected as an inaugural member of the New York Times Corps. She is a 2025 graduate of Marquette University, where she studied journalism and theology.