The conglomerate that enables deposits and purchases also runs a prison phone system that has left families disconnected.
Addie Costello / Wisconsin Watch and WPR
‘It’s been a living hell’: Wisconsin prison phone failures leave families disconnected
We spoke to more than 25 people who reported problems connecting via phone calls in Wisconsin prisons. The problems began intermittently after prisons began distributing free electronic tablets in March 2024, and they have worsened more recently.
Audio: Listen to our investigation into how the SDC failed its Milwaukee clients
SDC’s past leaders significantly weakened internal financial controls with little outside scrutiny, an investigation by WPR and Wisconsin Watch found.
Why did the Social Development Commission fail? Here are takeaways from our investigation
Here’s what to know about the Social Development Commission’s troubled history and abrupt closing.
How the Social Development Commission failed its Milwaukee residents
State, county and city agencies awarded the Social Development Commission big contracts even after it eliminated internal auditing mechanisms.
Worried about losing Medicaid access in Wisconsin? Here’s what to know.
Here’s what to know about renewing Medicaid coverage, finding alternative plans if need be and avoiding insurance scams.
Wisconsin drops ID checks at federally funded food pantries
The Wisconsin Department of Health Services says loosening restrictions will broaden access to food during high demand. Some pantry leaders see a potential for complications.
Wisconsin will replace FoodShare aid when outages spoil food, but filing requests isn’t easy
Bureaucratic hurdles and a lack of awareness mean few FoodShare/SNAP recipients are reimbursed for spoiled food following power outages and other misfortunes.
How to get help accessing (and replacing) FoodShare benefits
Need to access or replace FoodShare benefits? You can find a list of local food assistance office locations and phone numbers on Wisconsin’s Department of Health Services website.
