
Transit riders wait for a bus. (Photo by Analise Pruni)
The president of the Milwaukee County Transit System, along with several bus drivers, argued against a proposal that could put law enforcement officials on buses to enforce fare collection, among other policy changes.
The Milwaukee County Transportation, Public Works and Transit Committee voted 3-2 against the policy, which would prohibit MCTS from providing service to anyone who does not pay the proper bus fare. However, the item will still proceed to the full County Board for a vote, and could potentially be adopted. Action items voted on by a committee proceed to a vote before the full board, whether they are “recommended for adoption” or “recommended for rejection.”
Vice Chairperson Dan Sebring, who proposed the policy, stated that MCTS loses an average of $336,000 annually from bus fare evasions. That represents about 1 percent of the system’s $30 million in annual bus fares.
Sebring said that every 90 minutes a bus is in service, somebody doesn’t pay the full fare.
The current policy allows bus operators to ask for the full fare only once. Even if riders don’t pay, they are able to stay on the bus.
Daniel Boehm, MCTS managing director, opposed the changes. “We think we have a good policy,” he said. “We wish more people would pay the fare, yes, [but] I don’t know that this ordinance gets us there.” He added that the proposal was unclear about the consequences for MCTS employees who failed to eject fare evaders from the bus.

A committee of the Milwaukee County Board of Supervisors rejected a proposal that would have changed how riders who don’t pay the proper fare are handled. (Photo by Analise Pruni)
Supervisor Marina Dimitrijevic, who voted against the proposal, called it “totally out of touch with reality.” She added, “There’s a reason people can’t pay fares,” noting that her district has some of the highest unemployment, segregation and poverty rates in the county. Sebring represents the 11th District, which includes southwest Milwaukee and parts of suburban Greenfield and Franklin.
Dmitrijevic cited two major flaws in the plan: driver safety and enforcement. She said she fears increased violence toward drivers over fare disputes. She also questioned the cost effectiveness of hiring law-enforcement personnel to monitor bus fares, which was one of Sebring’s suggestions.
With payment options such as the M-Card, Go-Pass and bus tickets, Sebring insists there’s no reason for anyone to not pay the fare.
“To continue a policy that costs the taxpayers over a quarter of a million dollars every year is a violation of the public’s trust,” said Sebring. “It’s well past time this policy was changed.”
Carolyn Fenner has been riding the bus for more than 20 years and has witnessed many fare disputes. She suggested that more transit security is needed but acknowledged pros and cons regarding Sebring’s proposal.
Another rider, Lennia Fields, said that bus drivers should enforce fares and call dispatch if there are disputes.
Referring to stationing law enforcement officers on buses to ensure fare collection, Fields said, “We pay a lot of taxes and we have a lot of crime, and I don’t think the bus should warrant that type of attention.”
Sebring and Patti Logsdon voted in favor of Sebring’s amendment, while John Weishan Jr., Dmitrijevic and Sylvia Ortiz-Velez voted against it.
Ortiz-Velez said transportation is critical for people to get ahead. “For us to … cut that off from people who are on the very edge of the fringe of life, I think would be a mistake,” she said.
MCTS bus operator Michael Brown said his job is to get people where they need to go. He stated that Milwaukee citizens and policy makers need to work on the deeper-seated problems in the community that leave people unable to pay bus fares, such as poverty and unemployment.
“I drive routes in one of the worst neighborhoods, going up and down Burleigh, and you have to come up with something better than wanting to arrest these people,” said Brown. “I let them ride.”
Editor’s note: This article has been updated to explain that the full Milwaukee County Board of Supervisors still needs to vote on the proposed policy that would prohibit MCTS from providing service to anyone who does not pay the proper bus fare. The article implied that the committee’s action was final. We apologize for the error.
I’m very glad to hear that this proposal of having police officers on the buses to enforce payment of fare was defeated. I thought the comment by one of the bus drivers was spot-on: His job is to get people safely to their destination. To enforce payment, other than asking once for payment, would delay the bus, make other passengers late, could become confrontational and dangerous for drive and other passengers. I think the community of bus riders will take care of themselves. Often other riders offer the passenger without fare the money to pay. The bus driver also said that the politicians and authorities should e taking care of WHY there are people who cannot pay the bus fare…it’s deep seated and not a matter for police.
Thank you
I was thinking the same thing. I’ve been on a few buses where the drivers tried (despite current policy) to force people to pay up, and it just brought everything to a screeching halt. Plus in at least one of those cases, it was someone who legitimately misunderstood something about the M-Card, and the driver was berating this woman in front of her kid like she was deliberately trying to cheat him out of the fare. In general, I suspect that many of us bus riders have had times where we came up a little short on the fare and the driver cut us a break. What makes each instance of that different from the instances this was designed to target, except maybe visibility?
I briefly lived in Madison, and they introduced a program where people with low incomes could get a reduced-price monthly bus pass (with proof of income); in Milwaukee, however, the only reduced-price passes available are for children and seniors. Why don’t the bus companies put in place something like this to help more people be able to afford the bus, rather than simply punishing people for their inability to do so?
I second these thoughts. I ride the bus most every day. The need is to broaden the ability of people to ride. Having a WIC or SNAP card would be a bus pass in my thinking.